COVID-19 UPDATE: Our webshop is still open for business and we continue to operate whilst closely following the governments advice in relation to social distancing and increased hygiene in the workplace.

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Home
About
Ranges
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Wholesale Shop
Onward Care
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Contact

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Delivery Options

Standard Delivery: £4.95

Free Delivery when you order 5 or more products *

Please note that all orders from the following postcodes will incur a delivery surcharge which will be added on when you enter your address.

£3.50: AB31-38/AB41-56/FK17-21/IV1-40/IV52-54/IV63/KW1-15/PH15-26/PH30-41/PH49-50/PA21-40

£5: GY/HS/IM/IV41-51/IV55-56/JE/KA27-28/KW15-17/PA20/PA41-49/PA60-78/PH42-44/TR21-25/ZE

* Free delivery available on 8 or more items for all postcodes in the £5 surcharge range above. Free delivery does not include sundry items as one of the 5/8 items and applies to plants only. We reserve the right to add on a delivery charge when sundry items are included in an order and free delivery is applied incorrectly.

Current Lead Times

Lead times are currently around 2-3 working days.

Suspension of International Deliveries due to effect of BREXIT.

From 1st January 2021, due to new regulations introduced as a result of the UK’s exit from the EU, we very much regret that we are unable to deliver plants out-with the UK and this now includes Northern Ireland.

All plants leaving the UK are now required to be issued with a phytosanitary certificate. A phytosanitary certificate certifies the health of each plant leaving our premises and will limit the spread of harmful plant diseases. However, each certificate costs £40.

For deliveries the size of ours, this just doesn’t make sense for us, or for our international customers and so we have made the difficult – but necessary – decision to stop selling our plants internationally. We do very much hope that this will be a temporary measure and look forward to resuming trading internationally in the future.

Delivery Information

Our parcels are handled by DPD using a 24hr service which applies to most areas of mainland UK with the exception of more remote & outlying regions. DPD provides unrivalled tracking of your package ensuring you know where it is every step of the way, as well as providing you with a 1hr delivery window.

Orders are generally turned around within 48hrs – we aim for 24hrs as much as possible. The exception to this is during the lead up to the bare root season which begins early November when pre-season orders will be collated for dispatch as soon as the stock is ready.

During the late Spring & Summer months, orders placed after 10AM on a Thursday will not be dispatched until the following Monday as we like our stock to arrive in prime condition so this means avoiding weekends!